Recognize a hacked Yahoo Mail account

Keeping your account safe is important to us. If you think someone is trying to access or take over your account, there are some important steps you need to take to secure your information. Know the warning signs and what to do if your account has been compromised.

Signs of a hacked account

• You're not receiving any emails.
• Your Yahoo Mail is sending spam to your contacts.
• You see logins from unexpected locations on your recent activity page.
• Your account info or mail settings were changed without your knowledge.

Review your Yahoo Mail settings

Hackers may change the settings in your Yahoo Mail account to disrupt your inbox or get copies of your emails. Access your mail settings and make sure none of your info or preferences were changed without your knowledge. Things to look for include:

• Email filters
• Sending name
• Email signature
• Reply-to address
• Vacation response
• Send-only address
• Blocked addresses
• Default sending address
• Auto-forwarding address