• Ads in empty folders - Video ads appear in folders containing no emails in the desktop interface.
• Ads in the left or right column - These ads appear on either side of your emails in the desktop interface.
• Inline ads - These ads appear among your emails within your Inbox and other folders. They'll have a "sponsored" or "AD" label. These types of ads appear on desktop and mobile interfaces.

While ads on mobile can't be hidden, you can do the following from your desktop web browser to temporarily hide them. A new ad appears if you refresh the page or perform some actions.

• Most ads - Click the X or Options icon  and Dislike this ad to remove that specific ad and provide feedback.
• The right-side ad - Click "X" and Stop seeing this ad to temporarily hide the ad.

Ad blockers insert code into your inbox to block ads, which can negatively impact email performance and break functionality (such as accidentally hiding messages). If we detect you're using ad blocking software, we may prompt you with some options, but you can unblock Yahoo Mail at any time to avoid issues.

• (purchased on a computer) - Removes ads for 1 account in the web and mobile app interfaces. Video content will continue to appear in empty folders.
• for Mobile (in-app purchase tied to a Google Play or Apple ID) - Removes ads for all accounts in the mobile app, but does not remove ads from the web interface for any account.

1. Click the Settings icon .
2. Click on More Settings  .
3. Select .
4. Select Try for free to start your subscription.
5. Follow the onscreen prompts to subscribe.

On iOS

1. Tap the Profile icon.
2. Tap Settings .
3. Go down until you see | tap on Upgrade to .
4. Follow the onscreen prompts to subscribe.

On Android

1. Tap the Profile icon.
2. Tap Settings .
3. Go down until you see | tap on Get .
4. Follow the onscreen prompts to subscribe.

Ads appear in Yahoo Mail on a desktop web browser:

Your computer or web browser may be infected with malware (typically a browser add-on, extension, or plug-in). Try using a different web browser or use these resources to remove the malware:

• - Protecting your computer
• MalwareTips
• Lifehacker

Ads appear in the Yahoo Mail app:

When is purchased through the app, it's tied to your Google Play or Apple ID (not your Yahoo ID). First confirm that your mobile device is connected to the Google Play or Apple ID that you purchased with. Then, try to restore your purchase from the app:

1. Tap the Profile icon.
2. Tap Settings .
3. Go down and tap Restore App Store Purchases or Restore Play Store Purchases.
4. Follow the prompts to sign in and restore the purchase.
5. Restart the Yahoo Mail app.

If the issue persists, do the following:

• Android only - Clear the Yahoo Mail app cache and data, then restart the app.
• Android or iOS - Delete the app and reinstall it.